Commerce conversations over coffee

Finding employees is easy. Finding great employees is hard. Talking to other entrepreneurs, I hear how tough the labour market is. Employe...

Fear loves excuses.  We use excuses to rationalize why we can't do something.  As long as it's rationalized, we understand it....

A loyal customer's relationship to a brand is like a marriage. Marriage is based on a bond. For there to be a bond, there has to be so...

I hate hospitals. So I avoid them as much as I could. A good friend almost died in an accident and I didn't go see him. I wanted to. ...

Mowing the lawn on my Ariens zero turn mower, I was thinking about squirrel dicks. I was thinking about the power of a warranty and how the ...

What is the relationship a business has with its customers? If it's based on customer loyalty, it's like a marriage. If it...

I grew up not hearing or not listening to compliments. Not sure which is truth. My brain falsely remembers many things, so it may be lying t...