Monday, November 30, 2015

A major crisis has to happen every 80 years

Major wars generally happen every 80 years.

It's not time that is relevant. It's the people.
Time doesn't click that way. People do.
Time does not exist. It is an illusion people created to bring structure to their existence.

Here's why wars have to happen every 80 years.

A generation is defined by a group of people born roughly within a twenty year period. It takes four generations to completely forget the problems of its 80 year old predecessors.

We raise our kids the way we wanted our parents to raise us. We fix the deficiencies of the past and thus create new ones unknowingly.

These deficiencies repeat themselves every four generations.  It's like the earth needs 365.25 turns before it completes one cycle around the sun.

We need four generations to return to our starting point as a civilization.

In Strauss-Howe's book "Fourth Turning", the authors demonstrate how every major crisis was started when a "Hero" generation comes of age.

The hero generation hasn't been seen since they fought the Nazis.
Heros have re-emerged in the millennial generation.

Why can Donald Trump win the US election?
He offered in the last election and nobody took him serious.

His message is as obnoxious as her hairdo. His arrogance hasn't subdued. He promises the exact same things as he did four years ago.

But this time, people are listening.
Some might think that everyone's tired of the same old political rhetoric.

Trump might be considered a breath of fresh air that way.

Four years ago, the hero generation wasn't ready to influence the rest of the population.
Now they are.  Some of them are 33 years old.

The Hero generation is biting at the bit to get into a fight. They don't want to talk about fixing the world like their "Nomad" parents did before them.

They are going to fix it.

North America is about to go through a major crisis. Nothing like it has never seen in 80 years.

The Heros are lining up.




Friday, November 27, 2015

Musing of a troubled mind

The harder I try, the harder it gets.

The faster I run, the farther I move away from my goal.

I don't know if this makes any sense, but everything I was taught about trying might be wrong. Remember when we were younger, our teachers would encourage us by saying, "You just need to try harder".

Yoda says there is no try, just do.

I know what I want.
I've been sending mixed messages.
Because I'm in conflict with what I want and what I need to do.

Does anyone else out there ever feel like they are settling in order to get what they need.

I don't believe strong enough that everything will be ok without total effort.
I have tried to believe before without result.

There I go again, using that messy "T" word.

Once in my life, I thought I knew exactly what I wanted. I chased it until I got it. It took me 22 months to get it.  The lesson I learned was persistence was the key to achievement. Interestingly enough, the thing I got wasn't what I wanted. I sold it after 7 years only to put me in the exact position I was 10 years ago.

Am I going crazy?

I don't think anything comes easy. I think challenges are God's way of asking us if we are serious about our wishes.

Challenges are a person's way to self-select out of an opportunity.

I do this all the time with people who want to work with me.
Why wouldn't God use the same strategy on me?

I don't want to survive. Anyone can do that.
I want to thrive.
I want to leave something on this earth after I die.

My wife thinks my desire is primal. She thinks our inability to have biological children drives my fire to create something else.

Could it be that an inability to plant a seed drives a desire to make something else remarkable?

Awesome Aline is smart in the way of these things.
I think she's right.

Wednesday, November 25, 2015

Funny-Weird or Funny-Haha

I sit here and I write about my cat walking by my sofa. He's a funny kitty. Actually he's not that funny. He's never once told me a joke.

He's funny-weird, not funny-haha.

We're all a bit weird, don't ya think?

It's our weirdness that makes us unique.
It's our weirdness that embarrasses our kids.

I remember a moment when I was embarrassed of my parents. I was 13. I was invited to my first house party. My parents dropped me off at the end of the street at my request so none of my friends would see them. But little did I know, there were three girls walking on the other side of the street when my dad stopped. They were going to the same party. I was frozen with fear. My dad always did shit to get a laugh out of people.

They all said hi to my parents. Dad pulled out his comedy routine and the girls giggled. Not sure if they giggled because of the awkardness or if they actually thought he was funny.

Now that I'm older, I've come to appreciate him much more. He is funny. The stupid teenager in me couldn't see that past his hormones.

That's too bad! It was a waste of good times between father and son.

I'm traumatizing my kids today doing the same stupid shit my dad pulled on me.

I think I'm funny.
They don't.

I hope one day they do.

Am I funny-weird or funny-haha?

Who knows for sure?


Monday, November 23, 2015

The meeting of a lifetime

Anyone who meets me for the first time will think I'm shy. I tend to listen and not speak.

Confidence is not a skill I lack.
Except when it came to courting girls in my youth.

I got around the problem with alcohol. Large doses of it...
Except when it came to one specific girl.

We worked together. I walked by her everyday at the front desk and hurriedly whispered "hello" on the way to my cubicle. She was pretty, but I did not know her.

My friends told me great stories about her.
She was out of my "league".

My two best friends wanted to go camping. They were living together so any camping was going to end up with them getting cuddly, while I sat coldly on the other side of the campfire. Having been down the third wheel path with them before, I declined the invitation unless we brought another person, preferably female.

They invited the front desk girl, who immediately accepted. Intimidated by her beauty, I asked my  friend to drive with me while his girlfriend and the front desk girl drove in a separate car.

We arrived at the campground, laughed, joked, played some stupid games and drank. We had two tents: one for the lovebirds and one for me and the front desk girl. That's a lot of pressure for two strangers. So we drank and talked while the lovebirds expectedly cuddled on the other side of the campfire.

I was nervous. I drank a bit too much. Yet I remained a gentleman. My mom would've been so proud. Once we got back to the tent, I curled into my sleeping bag at farthest side of the tent so as not to offend or scare off my new roommate. As I slowly slipped into sleep, I noticed my companion didn't have a pillow. With a pillow and an extra blanket, I offered her mine. At first she refused, but once she realized I wasn't going to take "no" for an answer, she took it. I didn't need the benefit of a pillow. The alcohol helped soothed me into a dreamy sleep with the extra blanket nestled beneath my head.

That night sparked a friendship. Although she smelled like other girls, she was different.

A few weeks later, she called me to go see a movie. It still sounded like a friendship, but other "girl" friends had never done that.

At the moves, she asked if I wanted to play tennis sometime. After tennis, he asked if I wanted go to dinner sometime.

I think about that time and wonder what I was thinking. She clearly liked me. But history tells a story the present does not always know.

In each moment, it wasn't clear if the front desk girl wanted a friend or a boyfriend. So as much as I was really enjoying her company, I played it cool. I had been down the confusing road of friend versus boyfriend before. I was happy to have a new friend and didn't want to ruin a good thing by pushing the wrong buttons.

So in my non-aggressive way, the front desk girl wasn't sure if I was interested in her.

I invited her over to watch a movie at my apartment. I popped in a movie starring Clint Eastwood and Meryl Streep. I had no idea what "Bridges of Madison County" was about.  About ten minutes into the movie, I rubbed I my elbow. I played a lot of softball that summer and tendonitis had crept into my right elbow.

The front desk girl offered to rub it for me.
Boom!  Now I knew she liked me.

You never have to sell to someone who is willing to buy.

She started to rub my sore elbow and leaned in for a magical touch of the lips. She leaned in and I'm sure someone started playing a harp in the room.

Our first kiss was in a basement apartment watching a movie about a middle aged woman's internal struggle of loyalty versus adultery.

Two months later I proposed marriage to the front desk girl.
Two years after that, I married the girl of my dreams.

The little front desk girl is not only my wife, she's also my business partner, the mother of my children and to this day my best friend.

Who would've known that a whispered hello would result into a lifetime of meaning?

Sunday, November 22, 2015

All Nazis were German

Not all Germans were Nazis.

Just like not all white people are Klan members.

There are assholes in every race or religion. I used to have an asshole neighbour. It didn't mean everyone on my street was like him.

And the same goes for Muslims.

To classify an entire group of people into a category based on colour of skin, race or religion is by definition racism.

Why do some of our "so called" friends do this?

They are afraid.

Or, maybe the shroud of their actual beliefs come out when they are stressed. Just like orange juice comes out of an orange when we squeeze it. Maybe some of the people we know are just plain racist.

Fear can cause people to do crazy things.

Do you know what is the opposite of fear?

Faith.

These are crazy times. But we must not be afraid of what "might" happen.
Fear is not given to us. We create it. Terrorist can't create fear. They can only set the stage. Fear has to be manufactured by us. It's an emotion.

To be afraid is our fault. Stop blaming the assholes.
In these trying times, it is now more important than ever to have faith that everything will be ok.

And if it isn't?
Death is inevitable.

If some asshole decides to bomb my house, run me off the road or behead me, I have to accept my fate. But I won't be afraid. I believe the likelihood of it happening is so small. It's not worth the worry. Life too short. I will live until I no longer can't.

I'm not afraid of terrorists. I'm afraid of the people I have known my whole life succumbing to a fear that isn't real.

Paris was a tragedy. Assholes did that. I sympathize with the French.
Kenya happened six months earlier. Assholes were responsible for that too. No one changed their Facebook profile picture in support of the Kenyans who lost their lives.

France is a world economic superpower. Kenya's gift to the world is marathon runners.

People were affected by both terrorism acts.

Brown, Black or white, there are assholes everywhere.

It's time we stop worrying about what could happen. We could die tomorrow. We don't need a terrorist for that.

Just because there are a bunch of assholes in the world doesn't give us the right to increase the population of them.

Put crazy away. There's enough of it already in the world. Let's be more humane to each other.



Friday, November 20, 2015

The mask

We played together
We laughed at the same jokes
We cried when life looked us in the eye
We drank and were merry
But do you know me
How could you?
I barely know myself
I've been wearing a mask my whole life
Hiding from the world
Hiding from you
Hiding from me
And all I want is escape
The life I live is not my own
It is yours, in which I play a role for you to see
I desire to be free
Like an eagle
Majestic, king of the wind
Living a life of extraordinary luxury
With no consequence
Life is dark
Life is lonely
Life is short
You think you know me.
You know my mask
I wear it well.


Tuesday, November 17, 2015

Need vs Want

You can't always have what you want.
But if you try sometimes.
You get what you need.

Balancing life's priorities with life's desires are two different fish.
It's like comparing a brook trout to a tuna.

We do what we need to do in order to get what we want to do.

The responsible adult struggles with this compromise.
We live a life of desires, through a life of necessity.

Compromising individuals find happiness in life's little treasures. Those who will not compromise live a life of misery and bliss. Life's little treasures are found in life's style. And you can't have lifestyle without style.

There is no middle ground. The smart choice is compromise.

But there's a cost to compromise. It cannot be measured through inaction.

The drug of desire pushes the unsettled into action.

The smoke of need hides our true intentions.

What do you want to be when you grow up?
I don't know. I'll tell you when I grow up.

Friday, November 13, 2015

Suffering from multiple personality disorder

I'm going to tell you something today that I've never shared with anyone, including my wife or my mom.

There are days I wake up and the world is a simple game that can be won. Other days, I would rather die than leave the couch. I can't explain it. The more I think, the worse it gets. If I do non-thinking tasks like watching tv or playing video games, the feelings go away. Some people  may call it bi-polar. But I'd rather not.

I think we all suffer from dual polarity.  It's the extreme cases that get our attention. It's the people who can't escape the lows without help that become dangerous.

I'm not like that. Most likely, neither are you.

I also suffer from a light case of multiple personality disorder. It's never been diagnosed either.

The personality who talks to my mother is a confident Sheldon Cooper.
The guy who talks to my dad is a non-technical Red Green.
When I talk to my sister an less funny Jerry Seinfeld emerges.
My wife would say I'm more like a smart Charlie Brown.

I've noticed that a different character shows up when I need him. It's my mask that I wear in order to live in this complicated world.

Chances are you don't know the real me.

You've only seen the character I allow out when we meet.

I don't think I'm not alone.

In Michael Gerber's E-Myth, the author suggests business owners have three personalities inside of us.
The technician who desires to do the work.
The manager who desires control and lives in the past.
The entrepreneur who is a dreamer and lives in the future.

He thinks every business owner struggles with the conflict of these personalities. And he uses a simple example to explain his point.

Each of us have the skinny and fat personality. If we want to lose weight, one day the skinny person makes the decision to buy the equipment necessary to shed unneeded pounds. He decides to eat better. And in the first few weeks, the skinny guy loses a couple of pounds. The commitment increases. The skinny guy is motivated to continue with increased vigour. Then one day, the results aren't there. The bathroom scale doesn't move. Disappointment sets in a bit as the fat guy shows his shadow telling the skinny guy "I told you so". The next day it rains, or we're tired, or we have too much to do, and the fat guy shows up in full form. We then rationalize why we can't do what we were doing. We break our habits and the fat personality takes over what was always his.

If you have struggled with weight loss, as I have, you know this story all too well.

Business owners struggle with the three personalities.

I believe everyone struggles with a light case of multiple personality disorder.

If not, I might be going mad.


Thursday, November 12, 2015

You play to win the game

In sport, we learn to compete. The competitive nature in me makes it hard for me to dial back the intensity while I watched my kids play soccer. I was asked to coach but I declined in fear that my competitiveness would send the wrong message to the kids.

Youth sport is supposed to promote participation and fun. But I noticed in the first year of my kids'  soccer season, the kids tried to keep score. They wanted to win. It wasn't about participation. It was about scoring goals (having glory) and winning (succeeding).

In the words of famous football coach Herman Williams, "You play to win the game!" And it is engrained in us to try to win, even when no one is seemingly keeping score.

The philosophy of winning translates to life, even if we don't think it should. We compete. We try to win. We live to win the game. I'm told life isn't a game.

But it is. We compete with ourselves.  We compete with our neighbours, and our friends.

We know life is supposed to be fun. However, just like youth soccer, we secretly keep score even if we know we're not supposed to.

No one's keeping track. Right?

Tuesday, November 10, 2015

Italians know style

When we hear the word Italy, we think exotic, sexy, inviting. Italy is just another country, but anything made there is given a heightened brand perception.

Italian is a romantic language for a reason. The romance capital of the world is in Venice. 
Italy is sexy. It calls our name in that sweet, erotic voice. Luring us into its clutches with its beauty. Within its grasp are all things made in the land of love.

Owning an Italian suit says a lot about the man. 
Italian leather has no equal.
Italian food is communal: coffee, pasta, pizza.
The rolling of r's in the language arouses men and women equally.

Would a Ferrari be as sweet if called by any other name?
More importantly, would it be as sweet if it were made in any other country?



Monday, November 9, 2015

What we buy tells a story

We are telling the story of ourselves everyday, though our actions.

We buy what we buy to tell the world and remind ourselves who we are.

Think about that for a minute. The type of car you own is screaming to the world the type of person you are. You bought a Honda or Toyota because you're willing to pay a little more for peace of mind. Or maybe you would rather have a BMW, but Honda is in the budget.  You own a Dodge Caravan or a Hyundai because you don't believe in spending superfluously. Or maybe you own a VW because you love the outdoors and beat the music to your own drum. You own a sportscar because you love adventure. It could be the adventure today or a memory to relive the past.

If you sell a product, customers are buying for these very reasons.  Every person is different. I buy a Honda because I secretly want a BMW but can't justify it.

That's called laddering. We buy what we can afford, until we can afford more. Then we ladder up. If the product cannot ladder up, we buy the next brand that helps us feel like we've laddered.

It's like playing with toys. We play with our toys until we grow up and play with bigger toys.

When you have a strong brand, clients typically hate the other brands. I am a Honda guy. I hate the other brands in the same category. But I don't hate BMW because in my opinion, they don't play the same game.

I hate any computer brand not Apple. Most people who own Dell, Acer, HP, Lenovo wouldn't say that about their PC. Apple is the strong brand in personal computers.

Tim Horton's fans don't understand Starbucks fans. And vice versa. Both are strong brands. Don't go to Tim Horton's with a laptop, you'll feel like the Vichy government at the end of World War II. And if you don't want to be stared at, don't go to Starbucks with your muddy steel toe workboots. That's what drive thru windows were made for.

Come to think of it, I buy Starbucks coffee to prove to myself that I deserve a BMW.  It's funny how $5 coffee acting as an affordable luxury can take away the sting of not buying an amazing car.

I look out in the parking lot and I see four Hondas, three Toyotas, an Acura (a more expensive Honda), two Volkswagens, a Chevrolet and Ford truck and a Saturn.

It's not an exact science but I bet the majority of Starbucks clients also secretly want BMW's. The BMW dealerships should be working on a cross promotion with Starbucks. They will sell more cars to the aspiring but overly responsible crowd.






Saturday, November 7, 2015

The secret to killing your competition

The term beach head comes from war. It is a defended position on a beach taken from an enemy by landing forces from which an attack can be launched.

Business is war. Everyday competitors try to take each others clients.  The war becomes bloody unless someone has a  clear strategic advantage.

In the past strategic advantages were created by being the first to advertise to the masses. Procter and Gamble proved with their brands how to create the beach head through the usage of mass media. And today the list is seemingly endless. Look at this picture for a sample size of P&G's products.

If terrorists have taught us anything, you never fight a war head on against a war machine. So what do terrorists do? They use guerrilla warfare. They attack their competitor in ways that would never be expected.

Fighting big companies like P&G head on would be insane. Yet through guerrilla warfare, you can carve out a beach head unknown to your competitor and take a few customers at a time.

Today carving out a beach head is easier than ever before. Mass media used to be the way to get your brand well known. It's only good today if you have the same amount of money that the big advertisers have. They established their beach head and built a fortified city around it. You ain't getting in.

So don't play that game.

Beach heads are found in virgin pastures. Look at your industry and research what no one else is willing to do. Then go do it.

If you own a daycare and no one is advertising on radio, you have your opportunity.
If you own a massage therapy clinic and no one is saying anything remarkable, be bold.
If you own a garbage removal business, and your competitors don't measure cleanliness of its employees, you know what you need to do. Then figure out how to measure it.
If you own a convenience store and no one is offering "old time, customer service values", then you get back to the basics.
If you own a restaurant and no one is using fresh, local products, then you use only fresh local products.
If you own a caulking company and no one has a cool name, you call your company "The Mother Caulkers".
If you own a yoga studio and no one is doing anything remarkable, you offer speed dating at the end of the yoga session because guys are checking out the girls anyways.
If you own a pet supply store you set up displays of dog food like they do in grocery stores.
If you own a coaching business, you offer free clinics to youth sport organizations for their volunteer coaches.

I can go on all day. Nothing is ever won by doing it the way your competitors are doing it. You have to create a beach head in an area where your enemies aren't expecting. Once you do that, the marketing takes care of itself.

Most small businesses have not figured out how to effectively market themselves online. They think a Facebook page, a twitter and linkedin account is what they need to do. The beach head cannot be found there because most competitors are already there.

Where's your beach head?

It's exactly where no one will expect you to be.

Go claim it. The world is waiting for your greatness to show up.

Friday, November 6, 2015

Some rules were meant to be bent

Without rules, we supposedly have anarchy. Rules are in place to protect someone or something or even ourselves.

We've always had rules as a society. It apparently keeps social order. Have you ever wondered about stupid rules? Stupid rules like driving and talking hands free at the same time. Research has proven that talking hands free is just as dangerous as talking with a hand on the phone. Yet one is a driving offence punishable by fine and the other is a socially accepted practice.

The emergence of vapour cigarettes has reared another stupid rule. No one is allowed to suck on their vape pipes within 25 feet of a building. Not liking the smell of cigarette smoke, I wonder why vapers are considered just as disgusting. I've been in the same room as people who use them and I don't smell anything. And I hate the smell of tobacco.

Doing some consulting work with professionals, I've discovered an all important crutch called "A code of ethics".

We all live by a code of ethics, whether they are written down or not. They are called values. Our core values are the things we will or will not do.

Unfortunately some organizations write them down as core beliefs only to be engraved on a plaque and hung on a wall so that everyone can ignore them when they walk in the front door each morning.

Professionals, like doctors, dentists, chiropractors, belong to a thing called an association. Within that association, there is a rigid code of ethics that must be followed. Usually that code defines what "professional" is so that other members of the association do not disintegrate the value of the professional title.

Talking to a potential client recently got my blood boiling. She informed me of all the stupid rules she had to adhere to in her marketing because of the code of ethics in her association. If she was kicked out of her association, she could potentially lose her license to legally practice her craft.

Not understanding that world, I needed to learn more about professional conduct in that somewhat exclusive environment. More importantly, I wanted if there were any examples of professionals giving the "middle finger" to their association's stupid rules.

There are all kinds of examples.

About eight years ago, a young orthodontist needed to grow his business. There were many competitors in town. The only ways he could increase business was to buy a retiring orthodontist's "book of business", work with dentists to get referrals and word of mouth marketing from existing customers. That's how all his competitors worked. Typically, a customer wouldn't show up at his office. They would get referred first.

He decided that radio advertising would a good place to start considering none of his competitors were going after customers that way. His association told him he was breaking their professional code of ethics. To which he politely told them to fuck off. They threatened to pull his membership to which he threatened legal action. All to not, the association backed down and the orthodontist started radio advertising.

Today he has the biggest practice in his town. Others are trying to copy him in his marketing strategies but he built such a beach head of customers that as long as he keeps breaking stupid rules, he will continue to be a huge success.

All his competitors had the same opportunity.

Another example about 12 years ago in a different town, a young dentist was trying to build his book of business. The code of ethics police required that no dentist could have an ad in the Yellow Pages greater than two lines. Each dentist was required to look, sound and act the same in their advertising. In the real world of marketing, the association wanted everyone to be a bunch of cows.

Here's what was interesting about this example. The association's board was made up of other dentists who had made their money, and were protecting their own interests. They took the hard road to building their business and they wanted the young dentists to do the same. More importantly by protecting their own interests, the value of their business wouldn't erode at its eventual sale date.

The young dentist challenged the code of ethics and put an ad substantially larger than his competitors. To which the association started to remove him from their group. Removal from the association would have meant he would lose his license and couldn't practice dentistry anymore.

He informed the board to back off or he would proceed with legal action. With a bit of back and forth, the association could not prove a violation of professional conduct and dropped their stupid shenanigans.

There are two examples of code of ethics not applying to marketing. Being part of professional association does not stop anyone from doing what is required to be a success. Hide behind the cloak and someone is going to take advantage of the opportunity. Throw the cloak aside and get ready for the onslaught of criticism as well as paying customers.

Nothing comes easy. Winning means have a successful business or job that gives you everything you want out of life.

If you play by the rules, you might win if you're smart enough, live long enough and have enough money to get your through tough times.

If you play to win, you have a better likelihood when you bend the rules.

Ask Tom Brady, quarterback of the New England Patriots.

Thursday, November 5, 2015

The language of love

"I'm in the mood for love, just because you're near me"...


The way we are loved is not the same way in which we love.

We can only do what we think we know. We use our experiences to guide us through the dark forest called life in order to get to the other side.

We raise our kids the way our parents raised us or as how we wished our parents would have raised us. In essence they come from good and bad experiences.

Luke 6:31 states, "Do unto others as you would have them to do unto you". We call this the Golden Rule.

But there's a flaw with this rule. If people loved us the same way we loved them, our love tanks would feel empty inside.

Typically, we do love our spouse the way we want to be loved.

Twice in the past two weeks someone mentioned a book called, "The five love languages", by Gary Chapman. The first time I heard about it, I nodded and listened to the other person but I had no intention of buying the book. Then within a week, someone else mentioned the book. Before he finished, he offered to give me his second copy.

I've never been opposed to reading "love" books. I've read John Gray's book about Venus and Mars.

This book is different. It has helped me understand not only the relationship with my wife but with everyone else around me.

The five languages of love are as follows:
1. Quality Time
2. Words of Affirmation
3. Receiving Gifts
4. Acts of Service
5. Physical Touch

Everybody has a dominant language. I wrote in previous blog how I was complimenting my wife every day. She loved the positive words of affirmation, but when we sat down and discussed it, I found out she felt they were empty words.

Going beyond my comfort zone, I didn't know what else to do. This book explained to me.

After a few experiments I discovered my wife's main love language is "Acts of Service". Doing the dishes, making breakfast, cleaning the house, or doing anything that helps her in her daily routine makes her feel loved. One morning, totally out of character, I folded the laundry.

Her eyes revealed feelings for me again.

After I was certain of her love language, I sat down with her and explained what I had done. Never having verbalized what makes her loved, she realized something profound about herself. And more importantly where it came from.

We also discovered together she was loving me in the way she wanted to be loved: "Acts of Service". She didn't know that having a hot meal waiting for me when I got home was nice, but it didn't fill my love tank.

For me, "Words of Affirmation" is my love language. She can do anything she wants to show her love for me, but as long as she doesn't use of "words of affirmation", I won't feel that extra special way.

Then we took the conversation one step further. What were our children's love languages? Our son was simple. He likes to spend time with us. It took a few minutes but we think our daughter's love language is the same as mine.

Now we armed with new information to solidify our marriage and our parent/child relationships. We can also use this information to enhance relationships with other people outside of our family circle.



Tuesday, November 3, 2015

Two rules to negotiating

Too often, we are faced with a negotiation. For some of us, they are difficult because negotiations are an art form.  Just like someone knows calculus, negotiating is an area of study that some have mastered while others have not.

To negotiate with a master is a waste of time. The apprentice gets chopped in two offering more than they should. It's not their fault. They don't know the difference.

There are two valuable lesson to be learned in negotiating.  I know these two rules because I've broken them so many times and have come out on the wrong end of a deal too many times to count.

Rule number 1: Never be too quick to make a deal.
Although I believe a deal can always be worked out, I'm positive and proactive when I want to move forward on a project. I jump too fast and always put my best foot forward.

This leaves me with no "wiggle room" and I end up settling for a deal that is less than ideal

The greatest lesson I ever learned in negotiating is the use of "No" as the starting position. This works  like gold when someone is approaching you with an offer, a proposition or a product. If the approaching party is really interested in what you have, they will come back with a better offer. If not, they will go away not wasting any more of your time.

In most cases, I'm the approaching party so I see this strategy a lot.


Rule number 2: He who speaks first loses.
If you're trying to negotiate a deal, let the other party speak first.
Offer a leading question to continue to get more out of the opposition. Learn more about their style and worry less about the offer. The more you learn about their style, the quicker you are able to use it to your advantage.

I've never been accused of not liking the sound of my own voice, so rule two is also hard for me. It's awkward. It feels like I should say something when it gets quiet, but I don't. And the longer I wait, the more anxious the other party gets. The discomfort goes both ways. My discomfort is expected and calculated.

One time, I had a house for sale. The listed price was a bit high for the market but I got an interested party. He approached me with a low-ball offer about $50,000 less than the list price. I told him to go back and re-work his numbers. I wasn't interested in negotiating with him. He asked me to come down in price. To which I said, I will treat you as serious when you start acting it. I instructed him to go home and if he was still interested to give me his best price. No more negotiating...

It pissed him off. He walked out of our meeting but called me two days later with a very reasonable offer.

Whether you're selling a house, a car, a product or a business, never forget these two rules. They will save you time and money if used properly